Problem: Can’t send email from Mail App

If you can’t send email using your Microsoft Surface Tablet with standard Mail application – you are not alone with this problem.

Actually there is “small” bug in Mail App that is responsible that App can’t authenticate with your mail server during sending emails.

Only way is to wait for update from Microsoft :(

2 comments on “Problem: Can’t send email from Mail App
  1. Victor says:

    I found a server-side workaround for Postfix:

    Forgive my English, please.
    It’s all about bug with TLS in Outlook App.

    In I’ve been added a specific port with disabled TLS:

    2567 inet n – n – – smtpd
    -o smtpd_sasl_auth_enable=yes
    -o smtp_use_tls=no
    -o smtpd_use_tls=no

    Now clients can tune up the Mail App to 2567 port (uncheck SSL option for outbound server).

    You can show this message to your provider to fix this issue.

    • Ali Erhan Tamer says:


      ı have the same problem and can not fix it, ı can not send an e-mail or its saying mail server is unavailable on the top right corner. mail income is working. any solution?

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